FOODIES

Privacy Policy

Your Privacy Matters

Last updated: 12 December 2025

Thank you for using Foodies. We help you discover and shop for food that matches your dietary needs. This Privacy Policy explains what information we collect, how we use it, and your rights.

Foodies is operated by ZDT LTD, a company registered in England and Wales. We are the data controller for the purposes of UK GDPR.

1. Information We Collect

Account & Profile Information

  • Name and email address
  • Hashed password (we never store plain-text passwords)
  • Dietary preferences and allergen restrictions
  • Delivery addresses

Usage Information

  • Products viewed and purchased
  • Search queries and filters applied
  • Saved items and wishlists

Device Information

  • Device type and browser
  • IP address
  • Language and time zone settings

Purchase Information

  • Order history and transaction details
  • Delivery preferences

We never store full payment card numbers. All payments are processed securely by Shopify.

2. How We Use Your Information

  • Provide personalised product recommendations based on your dietary needs
  • Process and fulfil your orders
  • Enable allergen filtering and dietary preference features
  • Send order updates and delivery notifications
  • Improve our platform and services
  • Comply with legal obligations

3. Your Rights

Under UK GDPR, you have the following rights:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your data

Portability

Receive your data in a portable format

To exercise your rights, contact us at privacy@foodiesai.london

4. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS/HTTPS)
  • Secure password hashing
  • Regular security monitoring

5. Data Retention

We retain your account data until you delete your account. Order records are kept for 7 years as required by law. After retention periods expire, data is securely deleted.

6. Contact Us

For privacy-related inquiries:

ZDT LTD

privacy@foodiesai.london

If you are unhappy with how we handle your data, you can lodge a complaint with the UK Information Commissioner's Office:

https://ico.org.uk